Why Hire Louie?
Louie Gravance is often referred to as “the guy that can make the 'Disney Thing' actually work outside of Disney.”
For over 25 years at the Walt Disney Company, Louie enjoyed a distinguished career with Disney theme parks, designing everything from live-entertainment experiences to customer service training programs through the Disney Institute in Orlando Florida.
Through his company, Louie Gravance Creative Content, in Orlando, Florida he continues to offer clients unique training programs with incorporated themes such as “Delighting Customers Makes YOU Stronger” and powerful initiatives including “Service is a Superpower!” We’re proud to announce the success of his first book: SERVICE is a SUPERPOWER! (Lessons Learned in a Magic Kingdom) published through Mascot books, and often purchased as a take-away from his live presentations. The book allows clients to take home a guide for developing "The Ten Skills of the Service Superhero".
Louie brings the professional, top-tier training he garnered from Disney as a performer to every presentation he hosts.
While corporate and employee growth is serious business, humor and heart remain at the center of every Louie Gravance presentation because he also knows, from experience, there’s no business BUT show business.
The ‘Disney Thing’
Keynote speaker Louie Gravance, is a renowned expert in the realms of customer service, business, and finance. With an illustrious career spanning over 25 years at Disney, he has honed his craft and emerged as a prominent figure in the world of motivational speaking. Gravance's profound understanding of Disney's exceptional customer service culture and his ability to translate those principles into actionable insights make him the go-to choice for organizations seeking a Disney-educated expert speaker.
Having served in various roles at Disney for a quarter of a century, including as a senior Disney Institute training facilitator, Louie Gravance possesses unparalleled expertise in Disney's service philosophy. His deep-rooted connection to Disney's values, where customer service is not just a transaction but an experience, sets him apart as a keynote speaker. Gravance delves into the intricacies of Disney's customer-centric approach, helping businesses understand the magic behind Disney's legendary customer service and how to apply these principles to elevate their own customer interactions.
One of the standout features that distinguishes Louie Gravance as a Disney keynote speaker is his ability to captivate audiences with engaging storytelling. He draws upon his extensive experience at Disney to share captivating anecdotes and real-world examples that illustrate the power of exceptional customer service. Gravance's presentations not only inspire but also provide practical takeaways that can be immediately implemented by businesses to enhance customer satisfaction, improve employee engagement, and ultimately drive success.
Organizations looking to book a Disney speaker recognize Louie Gravance as a dynamic and influential voice in the fields of business and finance. His ability to bridge the gap between Disney's unparalleled success and the broader business world makes him an invaluable resource. Gravance's insights into customer service, employee engagement, and leadership have earned him a reputation as a top speaker in these industries, as he continues to empower businesses to create magical experiences for their customers, clients, and employees alike. With Louie Gravance as their guide, companies can unlock the secrets to achieving excellence and setting new standards of service within their respective sectors.
Over 25 years working at the Walt Disney Company
Author of SERVICE is a SUPERPOWER
Motivational speeches about WOW! Service, Hospitality, Business, Employee Growth and more, all inspired by Louie’s experience working for Disney!
LOUIE HAS WORKED WITH…
It’s a “Louie Thing.”
After over 25 years at Disney, Louie now designs multi-million-dollar service campaigns for top brands throughout the country.
Louie is here.
With over twenty years of experience, Louie has delighted audiences and leaders with his message of self investment and passion in the service industry.
“Louie was awesome! We enjoyed his energy, humor, and incredible insight. Numerous people have already reaped the rewards by practicing his methodologies and putting to great use his teachings.”
FAST Credit Union
“Louie gave a great presentation. He was high energy, entertaining, interactive with the audience, and had a great message for everyone in attendance. I would highly recommend him and was very glad to have him at our conference.”
Purdue University
“Louie captivated our audience from the very beginning. His message of service being a superpower was well received. Louie was the perfect choice for our event!”
Bradford-Scott Data Corporation
Let’s Work Together!
Service is a Superpower
In Service is a Superpower: Lessons Learned in Magic Kingdom, Louie Gravance uses his signature combination of humor and personal experience to narrate his journey through the realm of customer service. Part memoir, part self-help manual for businesses big and small, Gravance interweaves his tales of life at Disney theme parks with practical guidance gleaned during the course of a thirty-year career in the service and entertainment industries.
While the Walt Disney Co. has undoubtedly influenced my career, I’d like to clarify that my products are my own. If you would like an official Disney program, I highly suggest calling the folks at the Disney Institute (321) 939-4600. They’re great people.
Performances provided by Louie Gravance creative concepts are not affiliated with, representative of, endorsed by, or in any way meant to compete with the Walt Disney Company.